When it comes to choosing a towing company, for at all event reason it is that you require wrecker sets, it is important to first review a list of form qualifications to separate the reliable companies from the “here today gone tomorrow” towing companies. If you want to make sure the wrecker company of your choice is a reliable one, then it is best to begin by learning the ten signs that measure a company’s level of professionalism and dependability. These signs can help you to better gauge whether or not a wrecker company is right for your towing needs. Continue reading to learn these ten signs, and be prepared for the next time you need a tow.
One of the best places to start is by looking for past and current customer reviews. If a company has nothing but terrible reviews from actual customers, there probably isn’t a reason to continue gauging their credentials. Customer reviews are powerful, and can best clarify a company’s business ethics and workmanship. But keep in mind that sometimes, customer reviews are very one-sided. If there are only a few poor reviews, do not let this thwart you from learning more about the company, or using their sets.
complete Fee Disclosure
It is important that a towing service is willing and open to disclosing all towing prices and fees before providing their sets. This shows that you can trust them and that they are honest. It also ensures that you will not be billed additional charges after receiving their sets.
Licenses and Insurance
Always make sure a towing company retains all the proper licensing and insurance needed to be in compliance with your state’s regulations. This is for liability purposes in the case of an accident or damage to the tow truck. This also indicates they are a specialized and lawfully-operating business.
Employee Drug Testing
If a towing company employs drivers that are drug-free, you can rest assure that they are qualified, responsible, and capable of providing safe towing sets.
Employee Background Checks
It is also important for a towing company to perform state and federal background checks on all drivers before employing them. This ensures that their tow truck operators are reliable and upstanding citizens.
Employee Driving Record Checks
A towing service should be serious about employing drivers with valid drivers’ licenses and good driving records. This is a sign of professionalism and increases customer confidence.
Certifications for Drivers
Certified tow truck drivers indicates a company’s professionalism and driver’s qualifications. Examples of such certifications include Wreck Master, Towing and Recovery Association of America, and State certifications.
A towing company should have an effective 24 hour monitoring system for all towed vehicles. Proficient means security thwarts theft and vandalism. You can rest assure your car or truck will nevertheless be there when it’s time to pick it up.
different Fleet and Sufficient Equipment
You want to make sure a towing company has a different selection of tow trucks, recovery vehicles, and other specialized towing equipment. Not only does this indicate a higher level of professionalism, it ensures they are fully-equipped to manager any towing need or situation.
If an Indianapolis towing company does not have modern navigational systems in their tow trucks, they are probably a small time company or a fly-by-the-night towing service. A small company is not a bad thing, especially for quick or light-duty towing needs, but if you have an expensive means or a towing need that is complicate and difficult, you might want a company with modernized practices, like GPS systems. This also ensures a faster respond time, meaning less waiting times.